Privacy Policy
Last updated: November 10, 2026
IceFlow ("the app") helps you track your figure skating training. This policy explains what we collect, why, and your rights. Data controller: [DATA CONTROLLER].
What we collect
Email address and password
Why: Creating your account, signing in, password reset
Who can see it: Only you. Your password is stored hashed (cannot be read back)
Name (shown on your profile)
Why: Showing it on your profile and posts
Who can see it: Other users (next to your username). It does not have to be your real name; a nickname is fine
Username, avatar, bio, level, discipline
Why: Your profile, and letting friends find you
Who can see it: Other users
Practice records (skills, results, notes, ice time), skill stages, calendar plans, timer and wheel results, blade sharpening days
Why: Showing your progress, stats and reminders
Who can see it: Only you. Practice notes are never shared
Feed posts (first try, new stage, practice summary)
Why: Celebrating progress with your followers
Who can see it: Everyone for a public account; only approved followers for a private one. Each kind can be turned off in Settings
Badges and streaks (badges you earned, weekly practice and warm-up streaks); worked out automatically from your practice records
Why: To celebrate your progress and keep you motivated
Who can see it: Users who can see your profile; new badges also appear in the feed. You can turn feed sharing off in Settings
Follows, claps, comments
Why: Social features
Who can see it: Users who can see the post
Reports and blocks
Why: Keeping the community safe
Who can see it: Only we see reports; a blocked person is not notified
Your phone's time zone and language
Why: Showing days and text correctly
Who can see it: No one; the time zone is used for calculations only and is not stored
We do not use your location, contacts, photos or microphone. We show no ads, we do not sell your data, and we do not track you across other apps or websites.
Where your data is stored
Your data is stored on servers in the European Union (Frankfurt) run by Supabase on our behalf. Emails (confirmation, password reset) are sent through Resend. These providers process your data only on our instructions. Because the servers are outside Türkiye, your data is transferred abroad; when you sign up we ask for your explicit consent to this in a separate checkbox. You can withdraw it at any time; since your data is kept only on these servers, you would then need to close your account.
How long we keep it
We keep your data while your account exists. You can delete your account in the app (Profile → Settings → Delete account); this immediately and permanently deletes your profile, practice records, feed posts, comments and follows. Copies in our backups are deleted automatically within 30 days.
Your rights
Under Turkish data protection law (KVKK) and, if you are in the European Union, the GDPR, you can ask whether we process your data, get a copy, have it corrected or deleted, and object to its processing. You can do most of this yourself in the app; for anything else write to support@ice-flow.app. We answer within 30 days. You may also complain to your data protection authority.
Children
The app is not meant for children under 13. If you are between 13 and 18, use the app with the permission of a parent or guardian. If you believe a child created an account without permission, contact us and we will delete it.
Changes and contact
If we change this policy we update its date and announce important changes in the app. Questions: support@ice-flow.app.